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Do tenants pay any fees to RPM Inc.?

If RPM Inc. is already managing a property for an owner, that owner is responsible for any finder’s fees for tenants we place in their property.

Should RPM Inc. be requested by a tenant to find them a suitable rental property that isn’t presently in our portfolio of properties we manage, RPM Inc. seeks to have the owner pay the finder’s fee.

However in the event that the owner does not wish to pay a finder’s fee for the rental of their property, the tenant is required to pay 1/2 month finder’s fee to RPM Inc. upon lease signing.

What is on the Renters Application?

Please view our Renters Application to view the required information we request from applicants wishing to rent a property. We contact the Employment References on the application and confirm the information provided by an applicant, the previous lessor (if applicable), and the personal references submitted by the applicant. A copy of the application is provided via email for the Lessor’s review and records.


Can I have a pet in my rental?

This is typically detailed in your lease agreement or in the advertisement for the rental unit.

Should a unit be designated as “Not Pet Friendly”, or “No Pets Permitted”, and it’s determined that a pet is in the rental unit, it can result in the termination of the lease.

How do I obtain Renter’s Insurance?

You can contact any number of insurance companies on PEI that provide auto, home or personal insurance policies. They can assist in determining the proper level of renter’s insurance for your needs and provide the right policy at competitive rates. We require a minimum $1,000,000 tenant liability for all rentals. A copy of your insurance and any subsequent renewals are required for our files. If you require assistance with obtaining renter’s insurance we can assist you.


What time can I move my possessions into my rental?

Move-in time is typically 12 noon on the first day of your lease. This allows time for the unit to be prepared for your arrival, and to conduct the initial orientation.


How do I pay my rent?

Your monthly rent is paid directly to the Lessee one of two ways:
  • Preferred method: via Interac etransfers (a fully electronic transaction) – this means you don’t have to physically present us with a check each month or a set of post-dated checks. You can ask us or your financial institution about etransfers.
  • Via check, which is deposited directly into the Lessor’s bank account. You can provide us with a check each month, or a set of post-dated checks for the entire year.


Why do I have to provide post-dated checks?

The post-dated checks are the most convenient way to ensure the deposit of rental checks are made in a timely manner and avoid late charges, additional postage charges, telephone calls, emails and travel to pick-up or drop off rental payments.
Most of our clients use Interac e-transfer payments (a fully electronic transaction) to pay their rent. This avoids any delays in waiting for checks to clear and the possibility of bounced checks. Please ask us or your financial institution about this convenient option.


To whom are my rent checks made payable?

Typically rental checks are made payable to the owner (Lessor) unless other arrangements are made. The tenant is advised at lease signing of the payee of the rental checks, and of any changes during the tenor of the lease agreement.

Where do I send my post-dated checks?

Post-dated checks are usually collected upon lease signing. Subsequent post-dated checks can be mailed to our office (address below), or dropped off (please contact us for instructions).

Responsive Property Management Inc.
PO Box 20143
Charlottetown, PE CIA 9E1

What happens if my rent check bounces?

The best way to prevent a bounced check charge is to notify us should there be a need to delay processing of the post-dated rental check. Should a check be returned on your account, there will be an additional $50.00 charge to defray bank charges and handling fees.
Most of our clients use Interac e-transfer payments (a fully electronic transaction) to pay their rent. This avoids any delays in waiting for checks to clear and the possibility of bounced checks. Please ask us or your financial institution about this convenient option.


Who do I contact if I have a problem in my rental?

If you have an emergency, please call 911.

You can contact us via email, text or cell phone: or (902) 393-2263.

If your call is forwarded to voice mail, please provide the following information: your name, the address with unit number, time of your call, a number where you can be reached, and a detailed message regarding the nature of the call.

If you contact us via email, the same information is required so we can address your issue as promptly as possible and properly maintain our files.


What happens if I have to move before the end of my lease?

Certain life circumstances may require moving prior to the end of your lease. We are usually able to accommodate these issues with proper notificaion and justification. We encourage tenants to keep an open line of communication regarding these issues. All notifications of this nature are required to be in writing.

How much notice do I have to give in order to ensure I receive my damage deposit back?

Please refer to the specific conditions of your lease to confirm the specific notice requirements as some Lessors request from their tenants additional notice to vacate. A minimum of 30 days notice is required on most leases to ensure a damage deposit is returned upon return of your unit in satisfactory condition.

After I’ve given my notice that I’m moving, when will you be showing my rental to other interested parties?

We typically advertise the unit 30 days prior to the expiration of the lease or notification of termination. We attempt to group showings in order to minimize any disruption to the existing tenant’s schedule. Most showings are conducted between the hours of 10AM and 4PM weekdays; 24-hour notice is provided in accordance with IRAC regulations.


When do I get my damage deposit back?

The Lessor holds the damage deposit in accordance with IRAC regulations. Upon return of the unit in satisfactory condition, a check or etransfer is issued by the Lessor within 10 business days of vacate date. Please be sure to provide the postal mailing address or email address where the damage deposit is to be returned, or confirm you will be picking a check up from our office upon issuance by the Lessor.


Who keeps the damage deposit if there is damage to my rental?

The damage deposit or portion of damage deposit is retained by the Lessor at the temination of lease should there be any damage that is reported at the termination of the lease, in accordance with IRAC regulations.

What time do I have to have my possessions removed when I leave?

Move-out time is typically 12 noon on the last day of your lease. This permits the final inspection to be performed during regular business hours and the unit prepped for the incoming new Lessee.


Who do I call if I get locked out of my home?

You can choose to have any licensed locksmith assist in the entry of your rental unit at your expense. We utilize the services of W.B. Burke & Son Locksmith for this type of service. Their contact information is as follows: 75 Kensington Road, Charlottetown, (902) 892 3556.You are not permitted to change the lockset, re-key any locksets, or add any additional locksets or deadbolts of the rental unit without notification and prior written approval as per the standard lease agreement provisions.