Here’s what a few of our clients have to say about us…


Jim has secret magic powers…

 

I would highly recommend RPM to anyone needing a property manager who can take care of business in the best manner possible!

We live in Switzerland so we are obviously not in a position to be able to deal directly with contractors for renovations and upgrades. After purchasing the cottage, we did many upgrades, including a new roof, total interior paint job of the entire cottage including new floors and a completely newly renovated bathroom.

All we had to do was choose the items online and Jim took care of the rest! The place is immaculate! We had no hassles whatsoever.

Another scenario that made me believe that Jim has secret magic powers happened in July. The morning which we were set out to leave Switzerland to go to PEI, i received an email from Jim regarding our washer and dryer. He mentioned that the cleaners noticed that they were damaged. He asked if I would consider getting new ones, which I did, since they were old.

I kid you not, we arrived in our cottage less than 24 hours after writing that email and the place was already fully set up with a new washer and dryer. I was shocked! So fast and efficient. I would have had serious issues without these devices…..

I found out later that he really went out of his way to make this possible as you normally have to order the machines beforehand. Don’t know how he pulled that off but from that moment on “Magic Man” was Jim’s new name to us! Lol!

Also for minor repairs around the cottage (broken bed spring, broken window screens etc. ) One email and he has someone on the spot fixing it a few hours later……

He is very serious, classy and responsive. My husband and I are convinced that he is the best you can get. I cannot imagine someone being more on the ball than Jim on that entire island!

Price-wise, he’s not cheap, but I always say “you get what you pay for”. I find that one always ends up paying more in the end, if one goes with the cheapest options. Living in Switzerland, quality is EVERYTHING! Jim has reflected this from Day 1.

 

Sandra and Mat M. / Owners, Blooming Point, PEI

Deep respect for me and the tenants…

 

I have hired Responsive Property Management for almost 3 years now and have been absolutely satisfied with James Solitario work.

He is always on top of things and keeps me well informed when I need to be. He’s correspondence and knowledge is second to none.

Most of all he has a deep respect for me and for the tenants of my condo.

I have no hesitation in recommending James, RPM Inc. or his services to anyone.

 

Rita C. / Owner, Cornwall PEI

Unbelievable customer service…

 

James is an incredibly important part of the success of my husband I being able to own an out of province property.

We have been extremely satisfied with James’ services and assistance in securing our tenants for our property. Our situation was a little different in that we also had renovations to do before we were tenant ready.

When we purchased it, much work needed to be done and James was invaluable in helping us analyze what had to be done and what could wait. He has wonderful access to competitive suppliers and products. During the renovation process James gave us fabulous reporting at the end of every day and called us immediately if anything new was uncovered in the process of the renovation.

I trust his judgement implicitly.He worked tirelessly to help us get our property ready to rent. The important point here, is that if your property is ready to go that’s wonderful but if you should ever need repairs or service of any kind…James can always get all of it done for you.

When it came time to rent, James has a fabulous process for securing the right tenant and really fabulous validation process for them as well. We knew that our property would be protected with his scrutiny of potential tenants. He chose wisely and we couldn’t be happier.

The monthly fee James charges more than pays for our peace of mind.

To summarize:

incredible attention to detail,
committed care,
conscientious attitude,
excellent planning and follow through with pictures to support everything that is going on,
great advice,
wonderful connections to excellent contractors,
always available to answer a question,
incredible written documentation and unbelievable customer service.

We feel very protected and I am grateful for his amazing ongoing care. You cannot go wrong with a decision to secure James’ services.

 

Linda and Andrew Z. / Owners, Charlottetown PE

Very, very knowledgeable…

 

As a small business owner who does business with RPM Property Management I would like to say how great they are!

I find Jim to be very detail oriented, educated and very, very knowledgeable on rental details and property management.

He misses no details!

He always seems to be able to get everything done so easily.

Has a great rapport with his clients and tenants.

Definitely will use for any property management!

 

Mike Hill Oil Burner Service, Service Provider / Charlottetown PEI

Would recommend with no hesitation…

 

Jim is very professional individual but very easy to work with.

RPM have been looking after my property for a little over a year now. Any issues that have come up when I am away have been handled in a professional manner.

Jim was also flexible when I was brought home due to the COVID crisis.

I would recommend Jim and RPM with no hesitation.

 

Peter B. / Owner, Cornwall PEI

Responds promptly!

 

This is a great company to work with!

I’ve had a great experience with Responsive Property Management so far. I’ve been working with them for about 4 years.

The team is amazing and my property manager James is very professional and reliable. I would recommend them to everyone.

If you need a management company, just give them a call andyou will truly appreciate a management service that responds promptly!

 

H.Q., Owner / Stratford PEI

Makes everything stress free…

 

We cannot say enough good things about Jim and RPM.

We moved from PEI across the country and needed a good and reliable property manager to take care of our two properties.

Jim always finds great tenants and makes everything stress free for us.

We highly recommend him. He has made our life easy when it comes to our properties!

 

Stephen L. & Tori V., Owners / Stratford & Johnstons River, PEI

We have peace of mind…

 

Responsive Property Management Inc are highly professional, efficient and very responsive (true to their name)!

They took a complex challenge for us and made it simple.

As we are out of province, we have peace of mind knowing that everything is being handled by RPM.

We recommend them to anyone looking for a goodproperty management partner.

 

Tony & Liz D., Owners / Stratford PEI

Excellent…

 

We have been using Responsive Property Management since 2015 as we moved off the Island to the West Coast.

They have been excellent in helping us keep our property maintained and occupied this entire time.

We would highly recommend them to anyone looking for a property management company to help them through the process of renting out their home as well as keeping it in great shape for many years!

 

Robert & Carin D., Owners / Stratford PEI

Professional and conscientious…

 

Mike Hill Oil Burner Service can say without a doubt that RPM Property Management has been a truly professional and conscientious business.

We can’t speak highly enough about them and would gladly do business with RPM again.

RPM has always been responsive to any questions and are always on top of ensuring things get done and get done right!

Best Property Management business around!

 

Leslie Hill, Mike Hill Oil Burner Service, Service Provider / Charlottetown PEI

Takes the stress away from us…

 

I can’t say enough about RPM, I would highly recommend this property management service.

We first started renting out our house in 2016 when my husband and I left the island to work overseas. Jim was recommended as someone who was reliable, professional and accessible, and from our experience we have found this to be very true.

Living overseas we really wanted to have a property manager who would respond to any issues in a timely manner and keep us in the loop on any developments and this is what I like best about Jim’s service, but he also begins by starting off with finding dependable tenants with a lengthy detailed application process and takes the stress away from us by advertising and doing showings for us.

In our first year of renting out our house we forgot to keep up with paying our waterbill (rookie mistake) and the water was shut off on our tenants! Jim was able to call someone up on a Sunday morning to switch the water back on for our tenants.

Jim gets things done right away and always answers his phone.

I would highly recommend Jim as your property manager, he’s the best in town!

 

Etta & Grant E., Owners / Charlottetown PEI

Efficient and professional…

 

Since 2013 Responsive Property Management Inc. has managed our duplex. We are extremely pleased with the service provided.

Since we live out of province, it’s very comforting to have such a prompt, efficient and professional company who gets the job done.

We highly recommend this company to manage any property you may need managed.

Fantastic work, extremely pleased.

 

Jim W. & Kay M., Owners / Charlottetown