We are firm believers in transparency, which is why we post our fees right on our website for your convenience. Please note all fees are plus HST. TENANT PLACEMENT 1/2 month rent for managed properties. MONTHLY PROPERTY MANAGEMENT 7% per … Continue reading
What’s included on the Rental Application?
Please view our Rental Application to view the required information we request from applicants wishing to rent a property. We contact the Employment References on the application and confirm the information provided by an applicant, the previous Lessor (if applicable), … Continue reading
How are routine repairs handled?
The tenants contact us directly by phone, text or email with any routine maintenance requests. At our property orientation that we perform with new tenants and during introductions to existing tenants, we instruct them to include in any requests the … Continue reading
Who signs the lease?
Whether you’re located on PEI or halfway around the world (as many of our clients are), we make it simple and easy to sign leases, contracts and documents by using electronic signature software. All parties (landlords and tenants) are sent … Continue reading
Who keeps the damage deposit if there is damage to my rental unit?
The damage deposit or portion of damage deposit is retained by the landlord at the termination of lease should there be any damage or adjustments reported at the termination of the lease, in accordance with IRAC regulations.
When is a refund of damage deposit issued?
The landlord holds the damage deposit and is responsible for any refund of damage deposit within 15 days of vacate date and in accordance with IRAC regulations.
How do I pay for your services?
Our monthly invoices are sent via e-mail. Our clients use Interac etransfer (a fully electronic transaction) to both receive their rental payments from the tenant and to pay their management / services fees. Please ask your financial institution about Interac.
How do I contact you regarding my rental, or renovation project?
We promptly respond to email, text and phone inquiries. If you email, please provide the following initial information: your name, phone and e-mail contact. As each person’s specific requirements are different, our owner (James Solitario) prefers to speak to those … Continue reading