We are firm believers in transparency, which is why we post our fees right on our website for your convenience. Please note all fees are plus HST. TENANT PLACEMENT 1/2 month rent for managed properties. MONTHLY PROPERTY MANAGEMENT 7% per … Continue reading
What’s included on the Rental Application?
Please view our Rental Application to view the required information we request from applicants wishing to rent a property. We contact the Employment References on the application and confirm the information provided by an applicant, the previous Lessor (if applicable), … Continue reading
Can I request “No Pets”?
Yes you can. This information is posted in any advertising and in the lease documents. Should you reconsider your “No Pets” preference, please be sure to advise us so we can update your file.
How are routine repairs handled?
The tenants contact us directly by phone, text or email with any routine maintenance requests. At our property orientation that we perform with new tenants and during introductions to existing tenants, we instruct them to include in any requests the … Continue reading
Who signs the lease?
Whether you’re located on PEI or halfway around the world (as many of our clients are), we make it simple and easy to sign leases, contracts and documents by using electronic signature technology and Digital Transaction Management services. All parties … Continue reading
Who keeps the damage deposit if there is damage to my rental unit?
The damage deposit is held by the Lessor, any deductions to the damage deposit are documented, and any remaining balance is refunded to the tenant within 10 days, all in accordance with IRAC regulations.
When is a refund of damage deposit issued?
The Lessor is responsible for any refund of damage deposit within 10 days of vacate date and in accordance with IRAC regulations.
What happens if a rent check bounces?
You will be advised by your bank and the check will typically be returned to you via mail by your bank. You can present that check to us for replacement by the tenant; re-deposit (if this is an option); obtain … Continue reading
Can you deposit rental payments into my account for me?
Monthly rent on YOUR investment property is YOUR money, and at RPM Inc. we make sure the rent goes directly to YOU, not to us. (We then invoice monthly for our management / services fees.) Most of our clients receive … Continue reading
How do I pay for your services?
Our monthly invoices are sent via e-mail. Most of our clients use Interac etransfer (a fully electronic transaction) to both receive their rental payments from the Lessee and to pay their management / services fees. This avoids any delays in … Continue reading